Communikit App Privacy Policy

This privacy notice discloses the privacy practices for the Communikit Web Service & any related mobile applications. This privacy notice applies solely to information collected by the web service and its mobile applications. It will notify you of the following:

What personally identifiable information is collected from you through the web-service and app, how it is used, and with whom it may be shared
What choices are available to you regarding the use of your data
The security procedures in place to protect the misuse of your information
How you can correct any inaccuracies in the information

DEFINITIONS

Partner App

A Partner App is any app developed on the Web-Service Platform.

Web-Service Platform

Web-Service Platform refers to the entire software platform including the Partner Apps, web-based Admin Panel, any utilized APIs, and any other aspect of the Communikit software.

WHAT DATA DOES THE Communikit APP COLLECT?

The Communikit app collects some personal data in the pursuit of providing services via the platform.

Mobile Apps

The Communikit mobile app itself collects very little information (personal or otherwise). The information we do collect is used only to:

Allow for user login to the mobile app and password reset services (e.g. via name/email address)
Measure basic usage data such as user registrations, content views, and interaction with push notifications.
Send push notifications to your device as part of the service

Any information you provide to the app via document signatures or form submissions are not stored by the Web-Service Platform and are delivered directly to your Nation/Organization’s Administration via email.

Admin Panel

Our web-based Admin platform only collects information about your activity on our platform(s) to enable us to:

Measure and analyze traffic and browsing activity on our site(s) and app(s)
Measure and analyze the performance of our advertising campaigns

The Communikit mobile app itself collects very little personal information. The information we do collect is used only to:

Allow for user login to the admin panel and password reset services (e.g. via name/email address)
Measure/display basic usage data such as user registrations, content views, and interaction with push notifications.
Send push notifications to your device as part of the service

HOW THE Communikit APP COLLECTS DATA

We only have access to/collect personal information that you voluntarily give us via email or other direct contact forms (such as via the App Registration Form). The Communikit App will only collect personal information that you approve via the app or web service. We will not sell or rent this information to anyone.

We will potentially use your information to:

Operate and Improve the App
respond to you, if you contact us
provide technical support to you
provide technical support to your App’s Administrators
enable login and content access for your account
Send Marketing and Promotional Communications
contact you via email in the future to tell you about new products or services, or changes to this privacy policy

We will never share your personal information with any third-party outside of our organization, other than as necessary to fulfill your requests

Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.

YOUR ACCESS TO AND CONTROL OVER YOUR INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any
change/correct any data we have about you
have us delete any data we have about you
express any concern you have about our use of your data

Security

We take precautions to protect your information. When you submit sensitive information via the Communikit App, your information is protected both online and offline. As a company policy, we try to collect and store as little personal information about our users as possible – Any forms submitted through the ‘Forms’ section of the app are not received by the Web-service’s servers and are not stored; this form data is submitted directly to the Administrator appointed by your Community or Organization

Wherever we do collect information from you, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for 'https' at the beginning of the address of the web page. All data passed from related mobile applications is done using SSL.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

DATA RETENTION/DELETION POLICIES

Users' personal data that has been uploaded into the Web-Service Platform in some way (e.g. User Account Information) will be retained for as long as the account is maintained with the Communikit App or one of its partner apps. Once an account has been removed from the Communikit App or one of its partner apps, account information will be retained, but inaccessible until the user requests the data to be deleted. This does not constitute a guarantee that if you delete your account your data will be retained.

EXTERNAL LINKS

The Web-Service and/or its partner applications may at times contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our sites or apps and to read the privacy statements of any other site that collects personally identifiable information. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 780-481-5444 or via email at info@aivia.ca.